Scope of RPA in UAE – Should I Automate or Wait?
RPA promises many benefits and few challenges, resulting in organisations jumping on the RPA bandwagon. However, automation remains a word that draws out mixed feelings from all stakeholders. Why? While it promises benefits such as automating tedious tasks, employees may consider RPA a job killer. It is why employee resistance to RPA is one of […]
How to Create an RPA Training Strategy for Your Workforce
Undoubtedly, robotic process automation (RPA) plays a critical role in your organisation’s digital transformation. RPA is a software technology that automates process-based, time-consuming, and repetitive processes. With the help of RPA, you can free up your employees from such mundane work and allow them to work on mission-critical tasks. In other words, your employees can […]
Things Business Leaders Need to Know About RPA in 2023
We have already discussed “Hot Trends In Robotic Process Automation” that businesses must look forward to in 2023. It is equally vital that business leaders understand certain things about robotic process automation (RPA) before they decide on its implementation. While we already went through the “Common Reasons for RPA Failure“, they are not enough for […]
Why Robotic Process Automation Will Not Destroy Jobs
Most employees have a common concern whenever they hear about robotic process automation (RPA): job loss. Whenever a new technology makes its way, some roles become redundant. However, people often ignore that while technology does lead to some role redundancy, it creates many more jobs than it kills. RPA is no exception, even though its […]
How Robotic Process Automation Benefits Your Back Office Processes
Most organisations pay little attention to their back-office processes because they don’t create value directly for their clients. Even if we assume it to be true, back-office processes are critical to an organisation’s smooth functioning. These are usually administrative tasks which are quite time-consuming and repetitive. Record management is a perfect example of an administrative […]
Processes in the Healthcare Industry You Did Not Know Could Be Automated
Robotic process automation (RPA), or simply automation, is transforming the way that industries work. Whether it is the education industry or hospitality, automation is playing a vital role in every industry. Healthcare is no exception when it comes to automation, and there are several examples of how it improves service quality. Healthcare professionals can now […]
What are the Common Reasons for RPA Failure?
A company specializing in RPA solutions in Dubai or any other part of the world will spend hours talking about the benefits of RPA. They will say they can implement RPA solutions in any industry, such as education, insurance, and manufacturing. However, they do not tell you that many technology projects fail. There are many […]
Best Security Practices for RPA Implementation
Robotic process automation (RPA) is becoming the norm as businesses increasingly turn to automation to realize many of its benefits. However, like any other technology, it has certain risks. This risk increases when RPA solution providers overlook or outright ignore fundamental security principles. It leaves your entire network vulnerable to an attack. In the case […]
Measuring Robotic Process Automation Success – A Guide to RPA Metrics
The purpose of RPA is to automate repetitive processes in your organization to improve productivity, reduce instances of error, create a better customer experience, and more. But how would you know that the RPA solution is helping you achieve these goals? There is a possibility that the solution improves one area while causing a decline […]
How Robotic Process Automation (RPA) Empowers Customer Support Agents Productivity
Having a good service or product is of no use if the company does not have good customer support. Customers don’t like to keep waiting to connect with the customer support agent for a long time and then wait further for request processing/resolution. Long wait times can lead to customer frustration and leave you for […]