RPA is a powerful technology which is revolutionizing how businesses operate. Instead of allocating workers to perform repetitive and time-consuming tasks, RPA replaces them with digital workers. These digital workers or bots perform the same work as humans but without error, dip in productivity, or taking a break. So, they are like your employees but only a whole lot better.

Meanwhile, you can allocate your employees to more value-addition tasks like problem-solving, relationship management, or coming up with new ideas. In other words, RPA is not a job killer. It is a win-win situation for all stakeholders. But RPA bots are not something you implement once and forget all about them. You need to know precisely when to retire an RPA bot.

Allowing a bot to work without assessing its effectiveness is a recipe for disaster. However, we are not here to explain the benefits of RPA or explain when businesses should consider replacing the existing RPA solutions. Instead, Agile Managex Technologies will discuss about the different types of RPA solutions. It will help businesses understand more about RPA.

Main Types of RPA

We offer all these types of RPA solutions in Dubai and globally. Contact us if you require help with RPA technology in any business area. As a leading RPA solutions provider, we have considerable experience in deploying RPA solutions across different industries, including healthcare and construction. You can review some of our existing RPA solutions at our RPA bots library.

Now, let’s focus on RPA types. There are two types of RPA solutions:

Attended

As the name suggests, it refers to a solution which requires human intervention. In other words, the organisation needs to assign a worker to trigger the bot. For example, consider the email automation bot. Its purpose is to find specific emails and then respond to them as per the instructions. It can find the email by searching for specific phrases, sender, or priority type. A worker will need to open the RPA bot file to start the automatic responses. It means that unless a person triggers the bot, it will not do anything on its own.

Unattended

The second type is unattended. It does not require manual intervention and it will run automatically. How? Well, the organisation can design it in a way that it can start based on an event or a specific time. For instance, the bot will turn on as soon as the user turns on their computer system. The other option is the bot can start running at 2:00 PM every day. These bots run in the background without impacting ongoing work.

To summarise, attended bots require human intervention, whereas unattended bots run automatically in the background.

Challenges to Implementation

Regardless of the bot type, the implementation remains a challenge. The reason is the process or task which the organisation wishes to automate. On first glance, the process might seem quite easy, and the organisation would feel that it can automate without much hassle. The reality is that the processes are quite complex. Our experience tells us that larger the organisation, the more complex the process.

Apart from this, there is resistance to new technology as employees are unfamiliar with it. This can cause stress and anxiety among the employees as they fear for their jobs. Therefore, whenever implementing RPA solutions, it is imperative to secure top management support and win over the employees. Otherwise, the whole implementation process can end up in failure.

Conclusion

Some processes require may require an attended bot whereas others can run perfectly using an unattended bot. The only way to decide which bot is the perfect is to analyse the requirements carefully. Instead of proposing a ready-made solution, Agile Managex Technologies dedicates time and resources to understand your requirements. It ensures that the final solution meets your requirements perfectly. So, you can contact us for RPA services without any worries.

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